Wifi calling on iPhone XR 17.2.1

Dodgeram345
Contributor

I have updated my iPhone XR to 17.2.1 , and now my wifi calling isn’t working, when I try to enable wifi calling it say there is an error 

 

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Accepted Solutions

BellKris
Moderator

Hi there, @Dodgeram345. Welcome to the Bell Community, and thanks for your post.

There was a known issue over this most recent weekend with Wi-Fi Calling for certain existing users, producing an error as you describe. Had you previously spoken to Tech Support to open a ticket for investigation to confirm if the issue you had been experiencing is the same? If so, have you since followed up with Tech Support and/or tried setting Wi-Fi Calling up on your phone again?

Looking forward to hearing back from you, and let us know if you were still in need of assistance.

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Hi , yes I spoke to bell support and they said a lot of people had the same issue , and it was resolved today , thanks for your follow-up 

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2 REPLIES 2

BellKris
Moderator

Hi there, @Dodgeram345. Welcome to the Bell Community, and thanks for your post.

There was a known issue over this most recent weekend with Wi-Fi Calling for certain existing users, producing an error as you describe. Had you previously spoken to Tech Support to open a ticket for investigation to confirm if the issue you had been experiencing is the same? If so, have you since followed up with Tech Support and/or tried setting Wi-Fi Calling up on your phone again?

Looking forward to hearing back from you, and let us know if you were still in need of assistance.

Hi , yes I spoke to bell support and they said a lot of people had the same issue , and it was resolved today , thanks for your follow-up