1 helpful reply
Accepted Solutions
Hi there @docker1.
Welcome to the Community.
Have you had access to your Voicemail via MMS
in the past, or have you recently opted in to receive them?
Do keep in mind that you need to be connected to your mobile data to receive any kind of multi-media message as well, including Voicemail via MMS.
Also make sure that you haven't deleted or deactivated any of the built-in media player apps that came with your phone.
Furthermore, Voicemail via MMS is a complementary feature - you'll still need to call in to your inbox to manage your messages and settings, as you would have before.
Let us know if you still need us.
— Kris
Hi there @docker1.
Welcome to the Community.
Have you had access to your Voicemail via MMS in the past, or have you recently opted in to receive them?
Do keep in mind that you need to be connected to your mobile data to receive any kind of multi-media message as well, including Voicemail via MMS.
Also make sure that you haven't deleted or deactivated any of the built-in media player apps that came with your phone.
Furthermore, Voicemail via MMS is a complementary feature - you'll still need to call in to your inbox to manage your messages and settings, as you would have before.
Let us know if you still need us.
— Kris
