Phone is dead - Frozen / Unresponsive

[jee]

I cannot get my phone to turn on this morning.  i did not turn it off last night.  it was on charge.  

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

Who is the manufacture & what is the model of your device? I have included the following web links to assist you. If after completing these instructions & your device will still not turn on, you will need to contact the manufactures technical support.

Android Device

My Galaxy smartphone has frozen, how do I restart it? | Samsung IE

Apple iPhone

Restart an unresponsive iPhone - Apple Support (CA)

Thank you for posting your question.

Take care.

[Oliver1]

I have an iPhone 13, its froze up and i can't turn it off any ideas

[WelshTerrier]

Good Day.

Please have a look at the following Apple weblink article to see if it may be of assistance to resolving your iPhone problem.

If your iPhone won't turn on or is frozen - Apple Support (CA)

Thank you for posting your question.

Take care.

[Sallynwt]

I opened a text and now my phone is dead, it won't turn on at all. HELP!!

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

If your iPhone has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, please check out the following:

Who is the manufacturer & what is the model of your device? I have included the following web links to assist you.

Android Device

My Galaxy smartphone has frozen, how do I restart it? | Samsung IE

Apple iPhone

Restart an unresponsive iPhone - Apple Support (CA)

If after completing these instructions & your device will still not turn on, you will need to contact the manufactures technical support.

Thank you for posting your question.

Take care.