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08-20-2023 03:11 PM
I signed up for Bell internet a while ago, but I haven't received a bill yet. Neither in the mail, or email, or on my phone. There doesn't seem to be any information about it in my myBell account, either. I have received several emails about setting up my myBell account, but following the links there just takes me to my existing account, which only has my mobile bill.
Is there anything I could/should do, or do I just wait? It's been well over a month now, and I'd rather not risk getting my internet disconnected.
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08-20-2023 04:09 PM
Ben, I promise you this " Bell has not forgotten you! You will get a bill." You might want to consider setting up all of your services om MyBell. From there you can also set up One Bill.
This is the easiest method of tracking all of your bills & payments. You can signup for Pre-authorized payments either with your financial institution or credit card. You also can make One time payments.
One Bill gives you a digital bill that includes everything that you need to track historical billing, payments & any service changes that you wish to make.
If you wish to add a service such as TV, Mobility, Internet to MyBell & set it up for One Bill you will need to link these services to your MyBell account.
To do so, open any web browser & Login to your MyBell account.
Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:
How to add another account to MyBell
Follow these steps for each of the service you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, auto billing payment, look at your history, account information, etc.
I have also added the following link to better assist you in understanding One Bill, how it works & who can receive One Bill.
What is One Bill and how does it work? : Who can receive One Bill? (bell.ca)
If you need to reach out to Bell, please call Customer Service billing & orders at: 310-BELL or 1-866-310-BELL
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08-20-2023 04:09 PM
Ben, I promise you this " Bell has not forgotten you! You will get a bill." You might want to consider setting up all of your services om MyBell. From there you can also set up One Bill.
This is the easiest method of tracking all of your bills & payments. You can signup for Pre-authorized payments either with your financial institution or credit card. You also can make One time payments.
One Bill gives you a digital bill that includes everything that you need to track historical billing, payments & any service changes that you wish to make.
If you wish to add a service such as TV, Mobility, Internet to MyBell & set it up for One Bill you will need to link these services to your MyBell account.
To do so, open any web browser & Login to your MyBell account.
Next, go to the following link & follow the steps as shown for linking your accounts in MyBell:
How to add another account to MyBell
Follow these steps for each of the service you wish to link to MyBell. Once completed, you will be able to view all of your services & pay all of your accounts from one location using One Bill. You will also be able set up method of payment, auto billing payment, look at your history, account information, etc.
I have also added the following link to better assist you in understanding One Bill, how it works & who can receive One Bill.
What is One Bill and how does it work? : Who can receive One Bill? (bell.ca)
If you need to reach out to Bell, please call Customer Service billing & orders at: 310-BELL or 1-866-310-BELL
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08-20-2023 06:46 PM
Well, it took a bit of work since I'm really not very tech savvy, but I followed the instructions and managed it. Finding the ID for my internet subscription was a bit of a hassle, but it wasn't too bad in the end.
Thanks for the help!
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