You would need to provide further details in order to for me to assist you. Are you on a Prepaid plan? SmartPay? Bring your own device? Have you checked your mobility agreement? Does your current plan have a commitment period?
If you have any of these conditions that I mentioned earlier I can only suggest that you: Login to MyBell > Select Mobility Service > Select Manage Plan > View your plan & the varying optional plans that you may be able to choose from.
If you are still unsure, I would reach out and contact Bell Mobility for further clarification & understanding in terms of your existing plan & whether you are able to make any changes. Call: 1-800-667-0123 or dial *611 from any Bell mobile device.
If we can provide further assistance, do not hesitate in reaching out once again to the Bell Community Forum.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
