- Community Home
- My account
- I paid already but why the overage of my data not ...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2023 01:51 AM
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2023 08:09 AM
The data block notification is only advising you that if you change your data by adding sufficient data to your plan, that the overage charges will be waived. Based on what I am seeing in your screen shot, you are only paying for 1MB of data.
This will not change until you increase your data or pay the outstanding data charge.
When you paid your bill did you include the overage data charges? If you did, then there could also be a timing issue from when & how you paid your bill. Unless you are making your payment as a Pre-authorized payment on MyBell, then you need to allow for a minimum of 3-5 business for payments to be processed & forwarded.
I would increase my data if I was you to avoid this charge.
If you need further assistance I would give Bell Mobility Customer Service billing & orders a call:
310-BELL or 1-800-310-BELL or *611 on any Bell mobile device
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-17-2023 08:09 AM
The data block notification is only advising you that if you change your data by adding sufficient data to your plan, that the overage charges will be waived. Based on what I am seeing in your screen shot, you are only paying for 1MB of data.
This will not change until you increase your data or pay the outstanding data charge.
When you paid your bill did you include the overage data charges? If you did, then there could also be a timing issue from when & how you paid your bill. Unless you are making your payment as a Pre-authorized payment on MyBell, then you need to allow for a minimum of 3-5 business for payments to be processed & forwarded.
I would increase my data if I was you to avoid this charge.
If you need further assistance I would give Bell Mobility Customer Service billing & orders a call:
310-BELL or 1-800-310-BELL or *611 on any Bell mobile device
New to our forum? These guides will help you find your way around quickly.
- Welcome to the Community!
- Log in/Register
- Community guidelines
- Community help
- Meet the Moderators
- Bell Community All-Stars
- How to send a private message
- Existing customers, login to MyBell to see exclusive offers
- What's on Crave
- What's on Free Preview
- Mobility phone & device catalog
- Latest in the Community

