Good Day.
Phone numbers often don't appear in text details on your bill or usage summary due to privacy reasons; the system only displays the fact that a text was sent or received, not the specific number, to protect user information. The system only transmits what it receives.
For more info, check out this Bell page on text messaging and short codes
Unfortunately, there is nothing which can be done to change this.
Thank you for posting your question.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
