When will billing corrections appear?

westcoaster
Contributor

how long does it take for bill corrections to appear on the billing's page. ?

 

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1 helpful reply

Accepted Solutions

Vossy
Regular Contributor

Hi @westcoaster,

it could be an entire billing cycle meaning up to 30 days depending on when the correction was made in relation to your bill date. So if your bill is calculated on the 1st of every month but the correction happened on the 2nd, you would have to wait till the following 1st of the month.

Good luck

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2 REPLIES 2

Vossy
Regular Contributor

Hi @westcoaster,

it could be an entire billing cycle meaning up to 30 days depending on when the correction was made in relation to your bill date. So if your bill is calculated on the 1st of every month but the correction happened on the 2nd, you would have to wait till the following 1st of the month.

Good luck

Wakka197
Valued Contributor

Good to know when that happening as curious for this in time .