switch an existing mobility phone to a different line on the same account

[bigbeardedbuddy]

Hi,

Hoping somebody can help. My plan is up for renewal tomorrow. When I purchased my last plan and upgraded our phones, I accidentally switched the 2 phones around, so that the phone I would be using was on my wife's line, and vice versa. This time, I only plan upgrading my phone, and not my wife's. Is there any way I can switch the 2 phones around again, so that they are on the lines they are supposed to be on? Hope I'm making myself clear here, I apologize for any confusion this may cause.

Kind regards,

bigbeardedbuddy

[WelshTerrier · Accepted solution]

If you own the devices, you can switch SIM cards between phones as long as they are compatible with the same carrier network. Your SIM card should also be compatible with the new phone in terms of size (micro, nano, and standard size) You may need to get a new SIM for your new device if your old SIM is not compatible with 5G.