2 orange / 3 green line wifi signal on VIP2502 receiver

[HammerGal]

Wifi signal on receiver shows 2 oragne and 3 green lines. What does that mean?

[WelshTerrier · Accepted solution]

Good Day & Welcome.

Thank you for posting your question. Which model of receiver do you have?

For example, on a Bell VIP 2502 wireless receiver, the signal quality indicator uses green, amber (yellow), and red bars to indicate signal strength. 

Here is what each color indicates:

• Green bars: Indicate a good signal strength from your wireless Access Point device. The more bars lit green (up to five), the stronger the signal.
• Amber (Yellow) bars: Indicate low or weak signal strength. You may need to reposition the receiver for a better signal.
• Red bars: Indicate an unusable or very poor connection. A red light on the receiver generally means there is no connection between the receiver and modem, and you will likely need to troubleshoot the connection or contact Bell Tech support.

Take care.

[HammerGal]

Thank you for your response.  It is indeed a VIP2502.  I have a feeling that there is something wrong with the unit as it won't power down, and unplugging and plugging back in doesn't result in a restart of the unit.  All the same lights immediately come on.  It's as if it's frozen in time.  I will contact Bell.

[WelshTerrier]

Good Day.

 Thank you for your follow up reply & feedback.

Yes, you should contact Bell Fibe TV tech support for further testing &, if necessary, the technician will arrange to ship you a replacement receiver. Please call: 1 866 797-8686

Take care.