Can I pay my equipment rental off?

Doreen
Contributor

I have had two receivers since December 1 2021 but on my bill it shows I am in month 35?  Can I pay it ahead to month 60  and get rid of this monthly cost?

0 1 343
1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day.

I wish i could assist you with this request. There is no option to pay off the remaining rental fees in advance of the 60-month rental threshold.

After you reach 60-months of continuous receiver rental charges on your two receivers, the monthly rental receiver fee will automatically be removed on the following monthly bill.

There is no provision built in into the computer system that allows for you to pay it forward. The timeline for this is encoded in the software & cannot be adjusted.

Thank you for posting your question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

1 REPLY 1

WelshTerrier
Community All-Star
Community All-Star

Good Day.

I wish i could assist you with this request. There is no option to pay off the remaining rental fees in advance of the 60-month rental threshold.

After you reach 60-months of continuous receiver rental charges on your two receivers, the monthly rental receiver fee will automatically be removed on the following monthly bill.

There is no provision built in into the computer system that allows for you to pay it forward. The timeline for this is encoded in the software & cannot be adjusted.

Thank you for posting your question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.