Commercials volume on Fibe Bell TV

Niagara44
Contributor

It’s become apparent that when watching Bell Fibe via internet. (BELL Streamer, computer and mobile, Amazon Firestick) that the volume for commercial breaks is much louder than the programming. 

This goes against CRTC regulations on this subject which mandate volume for programming and commercials should remain the same:

https://crtc.gc.ca/eng/television/publicit/prev.htm 

If voiced to Bell/CRTC this can be changed.

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dks
Community All-Star
Community All-Star

I don’t find that at all on my Bell Satellite. Some channels are louder than others, but that is across the board. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

I do not see any major difference between the program & the commercial volume on Bell Fibe TV.

The nature & the content that is on screen & the audio may give the perception of higher volume. I suspect it has more to do with each persons perception of what you like to hear.

Canadian broadcasters and television service providers must follow international standards for measuring and controlling digital television signals, and must ensure that TV commercials are broadcast at a similar volume to programs. The standards apply to digital television services received through a television service provider – they do not apply to streaming services or analog TV.

Many televisions, receivers, computers, streaming devices, etc. have audio settings that can impact loudness. Have you checked your manual or consulted their support site for instructions on how to configure your equipment?

Thank you for posting your comments on the community forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

A good point. I have all of my TV’s connected to AV receivers, which does allow a lot of ways to adjust sound. One has a subwoofer, which really picks up the bass in certain programs. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

You are absolutely correct. Between the settings on my TV, connected devices & my Sonos system you can hear it any way which way you so desire.

Audio preferences is somewhat personal. What I like & you like, may or may not be the same. The sounds that all of hear may be pleasing to one person & annoying to another or vice versa.

There is so much you can do today to adjust sound.

My Sonos system includes a number of further options that will control separate connected devices, TV or Music surround levels, a Trueplay room setup, speaker groupings, etc.. It has settings for Night Sound, Speech Enhancement, Loudness etc.

We have come a long way in the reproduction of sound & audio.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Nash211
Regular Contributor III

Yes I have a Sonos Bar as well, I played around with the settings to find that sweet spot. Like I said it is better now, but that doesn't mean that the commercials aren't still louder, we just found a sweet spot that is acceptable. I was just watching TSN and paid closer attention, yes some commercials come out grabbing your attention.