I have no google play store on my Bell Fibe so I can’t install or remove apps

Mike if
Contributor

‎01-10-2026 09:47 AM

For some reason I have lost the Google Play app on my Bell Fibe TV under apps and games. I need to get it back so I can install/uninstall apps. Please suggest a way of getting it back.

thanks

Mik

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WelshTerrier
Community All-Star
Community All-Star

‎01-11-2026 07:51 AM

Good Day & Welcome.

If the Google Play Store is missing on your Bell remote:

  1. You may need to sign into your Google account on a compatible device, e.g. VIP7802 Fibe TV Box, Bell Streamer.
  2. You should also be able to find it in the Apps section or by using the voice remote to search "Google Play".
  3. If you have a compatible box and it's still missing, check your TV's Settings > Apps > See all apps to enable it, or add it via the Input button menu.

Can you please share some further information with us in terms of:

  1. Which Bell TV service do you subscribe to? Fibe TV or Fibe TV app.
  2. Which remote control are using to access  Fibe TV?
  3. Are you using a Bell receiver? VIP5662w, VIP2502, VIP2202, etc. (Not all Fibe TV remotes & receivers include the Google Play app.)
  4. Are you using a Bell Streamer? How to download and install apps
  5. Are you using a VIP7802 Bell TV box? Fibe TV Voice Remote: List of How-tos and Tutorials from Bell

Let us know if you require further assistance.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
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