No video on ExpressVu channel 1011 - CTV. Error 095

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Lexi2
Contributor

‎01-17-2025 10:31 AM - last edited on ‎01-17-2025 11:54 AM by


 Channel 1011 is part of my subscription and I have had no problems until today.  The channel has Error Code 095 - your smart card does not currently have authorization to view or purchase this program.  I have audio, but no video - just this Error Code.  Anyone else having this problem - all TVs in house the same

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dks
Community All-Star
Community All-Star

‎01-17-2025 03:10 PM

Thank you for your question. Channel 1011 is CTV HD Halifax. If you are in that region, try rebooting your receiver and see if the full audio and video come back. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

‎01-17-2025 03:10 PM

Thank you for your question. Channel 1011 is CTV HD Halifax. If you are in that region, try rebooting your receiver and see if the full audio and video come back. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
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