I have a 5662 4K PVR. In the last 3 months I have had 2 replacements. Same picture freezing problem. Finally a Technician was sent out & he was not able to fix the problem. He told me that it was a new software problem that was causing the PVRs to act up. Bell is now sending me a 3rd replacement PVR, supposedly a brand new one. I am sick & tired of unplugging & reconnecting the modem & PVR. My recordings are freezing up & are not watchable. If this 4th PVR has the same issue I am switching to Rogers. Unbelievable that Bell knows they have a problem & don't do something about it & meanwhile keep raising their prices.
