Picture is all white/aqua/fuschia/yellow

[Abcdefg]

The picture colour is gone completely out of whack. I’ve tried changing the hdmi port and buying a new hdmi cable. Everything else works on the tv it’s only the bell box that’s having an issue? Anyone have the same issue? Sometimes unplugging it all and plugging it back in will fix it but only temporarily. 

[dks · Accepted solution]

Have you tried rebooting the device? If you have with no change, your device may be defective and need replacing. Call 1-866-310-2355 and talk to technical support. 

[WelshTerrier · Accepted solution]

Good Day & Welcome to the Bell Community Forum.

In order to assist you, can you please provide us with some further information?

1. Which Bell TV service do you subscribe to? Fibe TV, Fibe TV app or Satellite TV.
2. What is the make and model of the device that you are using to connect to your TV?
3. Have you rebooted your TV & your HDMI connected device?
4. Please verify your video settings on the device that you are using to connect to your TV.
5. Do you have Bell Internet? If so, are there any error messages on your modem? Have you rebooted modem?
6. Have you tried to do any troubleshooting? If you are on Fibe TV, have you tried to run the Virtual repair tool?

Please select your TV service from the weblink that I have included:

• Bell TV: troubleshooting tools, virtual repair tool and support

If the problem persists, please contact Bell TV Tech support. Fibe TV: 1 866 797 8686  Satellite TV: 1 888 759-3474

Take care.