Forum posts

Resolved! Missing channels on only one satellite receiver

I have two receivers connected to my satellite dish.  The one receiver gets all the channels I am subscribed to, the other one seem to not connect on all the Even #'d transponder, but 100% signal strength on the odd # transponders.  I already had a t...

cdlamb by Contributor II
  • 9804 Views
  • 27 replies
  • 15 likes

Resolved! Recordings will not play on 2262 receiver

Using a VIP2262. Recently replaced with a new one by the onsite Bell tech. PVR does not play recorded shows that are shown on the recordings menu. Pause and replay functions are non-functional. Connected to the newly-installed Bell Fibre modem by eth...

Grumpy1 by Contributor II
  • 937 Views
  • 3 replies
  • 0 likes

Resolved! Show playback screen FF option

Hi, I wanted to reach out to ask why you have not included a Fast Forward option in your Bell TV App? This is very irritating when you stop a show or accidently restarts the show and there is no way to get back to the spot you last watched. This woul...

Resolved! VIP5662 Sound cutting in/out constantly.

Arris VIP5662W  4K Sound cutting in and out constantly on all channels. My Prime channel works as well as Netflix. I have replaced the box once through Bell. Worked fine for a bit.  Have now replaced 3 different HDMI cords.  Set digital audio output ...

CGirard by Contributor
  • 15691 Views
  • 37 replies
  • 7 likes

Resolved! Error 1009r/2004 when I watch a recording on my receiver.

I PVR a show that will not play on my TV. I received error code 1009r/2004. I however can view the PVR show via my Fibe TV app on my phone and tablet. I did reboot the modem 2X but still does not play on my TV. What's going on? Just curious.

John C by Contributor II
  • 1787 Views
  • 8 replies
  • 3 likes