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12-30-2025 10:02 AM - last edited on 01-02-2026 01:06 PM by BellPatricia
I have just paid my first bill since returning to Bell. Imagine my surprise when I saw that there will be a rate increase (6$) in February. I am not impressed. If this is how you're going to operate, I may have to reconsider my move back to Bell.
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03-29-2026 12:36 PM
Hi there, @Carnival. Thanks for reaching out.
Please do take a look over the thread, including the approved responses (with a green outline and a checkmark), for how you can see when a price increase is being communicated to you.
Let us know if you have any further questions. Best wishes.
— Kris
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03-29-2026 12:43 PM
Good Day & Welcome.
Pricing change notifications are sent out at least 30 to 90 days in advance. Notices can be seen directly through your MyBell account.
If you wish to see these, then you would need to:
- Sign into your MyBell account
- Select "My bills and payments"
- Select "Past bills"
- Select the "View" button beside the bill that you would like to see
- At the top there will be spot that says "Messages for _______" and a (+) sign that you can click to review the important messages.
Additionally, should you receive paper bills, the notice will be at the top of each service under the billing details (if applicable).
Should you have any further questions, please let the Community know.
Take care.
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04-19-2026 06:23 PM - last edited on 04-20-2026 07:53 AM by BellDRock
Why do you always keep increasing the monthly internet rates when you made a promise as not to increase. You don’t even honor your loyal customers. But make no mistake that when another provider gives a better rates, I will not hesitate to switch and hopefully never ever come back to Bell. The actions are disappointing and represents a culture of making money with no care for the customers that makes you who you are as a company.
thank you. I hope that you treat your customers with better rates and keep them happy so you build loyalty instead of pushing them away.
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