Unable to login to the Sportsnet Now app with MyBell credentials

[HBillyJr]

Unable to Login to the Sportsnet Now App with TV Provider option as I have in the past using my Bell credentials?

Error messages.

[Smithfan]

This fedportal.ges.bell.ca page can’t be found

No web page was found for the web address:" https://fedportal.ges.bell.ca/affwebservices/ " 

Same error that's been occuring for months.

Happens when trying to log into the app from multiple Android devices and 

Web page from multiple windows computers and multiple Internet providers. 

[WelshTerrier]

I have reconfirmed this morning that there are no issues with logging in and accessing Sportsnet using either the Sportsnet app on two devices & as well on two browsers: Microsoft Edge & Google Chrome. I logged in & out multiple times. I accessed Sportsnet using this weblink: https://watch.sportsnet.ca/

If you are continually experiencing login issues with Sportsnet, please tell us more. How are you signing into Sportsnet on the web? Have you verified your OS & app are up to date? Restarted your device? Verifeid your login information? Cleared your cache, cookies, passwords & history?

You should be able to login to the Sportsnet app & on the web with your Bell credentials providing you have access to the Sportsnet channels as part of your Bell TV subscription.

To login to Sportsnet:

1. Open up the app or web page: Sportsnet
2. Go to & Select > Sign In.
3. Select > TV Provider Sign In.
4. Select > Bell. 
5. Enter your MyBell username and Password. Select > Login
6. You will now be presented with a Success! Login confirmation. Select > Ok.

If you are experiencing issues accessing Sportsnet with your browser, e.g. login failure, errors messages, etc., please:

1. Verify your Bell account Username & password.
2. If you are using a browser, clear your browser cache, cookies and password settings. Close your browser. Re-open your browser & log back in to Sportsnet: https://watch.sportsnet.ca/
3. If you are using the Sportsnet app, close the app. Clear your login and password settings. Open the app once again and login with your MyBell credentials. If this fails, remove the app, restart your device and reinstall the app.

Take care.

[Smithfan]

I can assure you there is a problem. 

I can't log into the web site either. As soon as you enter your credentials (step 5) and get redirected to the bell site mentioned in my post I get an error. 

 I can watch Sportsnet just fine from the bells fiber app so yes I'm subbed to it. 

I can log Into bell owned apps\sites that take credentials directly without the redirect (ctv and tsn for instance)

I have tried from 5 computers (all windows),  3 different android phones and 3 different Internet providers.  They all have the same problem as have been reported by others and I mentioned in my original post. 

The bell site that we are redirected too when we try to log in errors out. 

[Smithfan]

 

 

[BellPatricia]

Good day @Smithfan and thanks for reaching out to the Bell community 🙂

I will be in touch via PM shortly so that we can review this further. In the meantime, we recommend downloading the Bell Fibe TV app on your device where you can access all available On Demand content. 

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[BellPatricia]

Hi everyone 🙂

If you are currently having any trouble logging into the Sportsnet Now app with your MyBell credentials please let us know so we can reach out to you directly.

In the meantime you can also use the Fibe TV app to access Sportsnet On Demand content.

@BellPatricia 

[Polarjuice]

Been having this issue for a while now 

[BellPatricia]

Good day @Polarjuice 

Welcome to the Bell community and thank you for letting us know.

I have sent you a PM so we can review this a bit more. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia 

[FrankieFan]

Having this issue with global tv app and have been for months now

[Michael10959]

Hi. Having same issue. I can login on my phone and watch with my TV credentials but I cannot do this on any other device.

[BrowncoatMage]

I am getting this issue. I have uninstalled/reinstalled the Sportsnet App and signed in with my Bell credentials but all channels show “Not Subscribed”.

[Smithfan]

So I found a way to fix the issue.  Switch TV providers.   I can log into with no issues using my parents credentials and another tv provider. 

 So frustrating 

[BellNick · Accepted solution]

Hi all,

For anyone recently experiencing issues logging in to the Sportsnet Now app with MyBell credentials; a current and temporary workaround is to simply refresh the page when presented with the error message while attempting to login. After the page has refreshed, your login should be successful.

Please let us know if you still receive error messages after refreshing the page. We will update this thread when we have further information to share.

[Smithfan]

I can log in now but it tells me I'm not subscribed to any channels. I am though. Can watch on the bell app. 

[BellNick]

Hi @Smithfan 
If it is telling you that you are not subscribed, we'd recommend logging into your MyBell account, deleting it completely and then re-creating your MyBell account to see if that resolves the concern.
Please let the Community know how that goes.