Bell land line migration to fibe

[Viv]

I received a letter notifying me that Bell is intending to discontinue landline services as of October 5, 2022!

Given the recent Rogers fiasco, as well as the fact that I had requested my land line be resumed after repeated problems with Fibe telephone, I'm very surprised that this is allowed to happen.

Is anyone else worried about this development?

[moxy]

My parents have been getting automated phone calls about Bell planning to move them off of copper and on to fiber.

Is there any number or anywhere I can get more information about this?  This is very confusing considering they are only serviced by copper and there is no fiber laid at their service location. 

There is work underway to lay fiber but it's not owned by Bell.  Is Bell moving home phone to dark fiber owned by the municipality?

[BellPatricia]

Good day @moxy 

Welcome to the Bell Community and thank you for reaching out 🙂

When the time comes to upgrade their service from Copper to Fibe you will also see a notification in your parents MyBell profile, such as what we've described in this Helpful reply.

Check it out for more information and let us know if you need help with anything else.

@BellPatricia 

[Bruce_Collins]

I'd like to make an appointment to convert my land line from copper wire to fibre on-line.

[WelshTerrier · Accepted solution]

Good Day.

Thank you for reaching out to the Bell Community Forum. Appointments such as this, cannot be booked online nor can they be scheduled on this website.

Bell is in the process of installing fibre across its service area. There is no need for you to contact Bell to transfer your services.

Once fibre is installed & readily available in your neighbourhood, you will be notified by Bell. It is at this time you can choose to connect to Fibe TV, Internet, Home phone, etc.

If you are a Bell customer today, there is nothing more for you to do, but wait for fibre to arrive & Bell to contact you.

There will be no charge for the technician appointment and no change to your Bell monthly billing as a result of the service transfer.

Take care.