Call screen - How to unblock number

mog
Contributor

how do I access the blocked number list. then, how do I UNBLOCK a number

 

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WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum

Call Screen, part of the Call Privacy package, lets you redirect calls from up to 12 phone numbers to a recording that tells callers you aren't taking calls at this time. Your phone doesn't ring, and the screened caller is unable to leave a message.

How to turn Call Screen on and off.

  1. Dial *60 (1160 on a rotary phone). A voice message will let you know whether your list is on or off.
  2. Press 3 to turn your list on or off. Remember: The list must be turned on to stop unwanted callers.

How to add a caller to your list.

  1. Dial *60 (1160 on a rotary phone).
  2. Respond to the voice prompts by pressing #0, #1 (12, 01 on a rotary phone).

How to remove a caller from your list.

  1. Dial *60 (1160 on a rotary phone).
  2. Press 1 to hear the list of unwanted callers (11 on a rotary phone).
  3. Press 7 to remove a number from the list.

Note : Call Screening may not be possible for:

  • Unknown numbers
  • Some mobile phone numbers
  • Some toll free numbers
  • Calls from other local or long distance service providers
  • Overseas phone numbers

Enjoy & take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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3 REPLIES 3

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum

Call Screen, part of the Call Privacy package, lets you redirect calls from up to 12 phone numbers to a recording that tells callers you aren't taking calls at this time. Your phone doesn't ring, and the screened caller is unable to leave a message.

How to turn Call Screen on and off.

  1. Dial *60 (1160 on a rotary phone). A voice message will let you know whether your list is on or off.
  2. Press 3 to turn your list on or off. Remember: The list must be turned on to stop unwanted callers.

How to add a caller to your list.

  1. Dial *60 (1160 on a rotary phone).
  2. Respond to the voice prompts by pressing #0, #1 (12, 01 on a rotary phone).

How to remove a caller from your list.

  1. Dial *60 (1160 on a rotary phone).
  2. Press 1 to hear the list of unwanted callers (11 on a rotary phone).
  3. Press 7 to remove a number from the list.

Note : Call Screening may not be possible for:

  • Unknown numbers
  • Some mobile phone numbers
  • Some toll free numbers
  • Calls from other local or long distance service providers
  • Overseas phone numbers

Enjoy & take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

How can I empty my blocked calls list

Good Day

I have included the following web link that will explain: How to use Call Control on your Bell Home phone.

Open the link below in any web browser. You can manage & delete your blocked numbers by following the instructions in the Manage Call Control online section. Login to your MyBell account. Select > Home phone  service. Select > Package & feature. Scroll down > Call Control. Select > Manage Call Control. Select > Block outgoing calls to specific numbers. Follow the onscreen instructions & select the numbers you wish to remove.

How to use Call Control on my Bell Home phone : What is Call Control?

You can also make changes to your Call Control Blocked Numbers by:

  1. Dial *95.
  2. Enter your password.
  3. You will be given various Call Control options.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.