Can we still use our existing phones and phone jacks after migrating from copper to fibre?

erotavlas
Contributor II

When upgrading from copper to fibre, how does the GigaHub modem integrate with the existing telephone wires in your house if you used the old fashion copper wire system.  Can we still use our existing phones connected to the telephone jacks, or do they have to do additional upgrades to those?

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WelshTerrier
Community All-Star
Community All-Star

Your existing phones will work on the new modem. The Bell tech will connect your phone to the phone jack on the back of the modem.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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For all of the phones to work, the "telephone line" for all of the "phone jacks" must connect to the back of the modem. It is next to impossible to tell you how your existing wiring is running throughout your home. The phones should be able to stay where they are.  The wiring for all of the jacks must be redirected & end up going to the modem, one way or the other!. This can be completed very easily or with a lot of difficulty. Nothing in life is impossible. Is it practical & can it be done with minimal damage or alterations in doing a complete rewire of an existing home. Your onsite Bell tech is best qualified to answer this question. If he can not do it, it would be your choice, decision & possible expense if you choose to rewire your home. It may not come to this but that is all I can tell you without seeing this with my own eyes!.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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WelshTerrier
Community All-Star
Community All-Star

Your existing phones will work on the new modem. The Bell tech will connect your phone to the phone jack on the back of the modem.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Ok, but what I really want to know is this - I have phone jacks scattered all over my house in different rooms, each supporting it's own phone.  These phones are not cordless type.  Will all these phones still work with the new system (i.e. can they remain connected where they are and not connect directly to the modem)

For all of the phones to work, the "telephone line" for all of the "phone jacks" must connect to the back of the modem. It is next to impossible to tell you how your existing wiring is running throughout your home. The phones should be able to stay where they are.  The wiring for all of the jacks must be redirected & end up going to the modem, one way or the other!. This can be completed very easily or with a lot of difficulty. Nothing in life is impossible. Is it practical & can it be done with minimal damage or alterations in doing a complete rewire of an existing home. Your onsite Bell tech is best qualified to answer this question. If he can not do it, it would be your choice, decision & possible expense if you choose to rewire your home. It may not come to this but that is all I can tell you without seeing this with my own eyes!.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

If your copper phones all worked before the conversion, they should work after the conversion as long as the new fibre hub that Bell installs can connect into one of your phone jacks or connect somewhere into your copper system. I had the conversion done recently, it was dead simple (because the new modem went where the old modem was, so there was a phone jack waiting there), all the copper-based phones are fine.

I am about to migrate to Fibe 

That's almost OK because I can see the benefits of fibre but I have this question: 

I currently have several phone outlets throughout the house and have no intention to rewire everything.  If I make one connection from the new modem to one of the existing RJ45 sockets, will that connect all sockets in the house?

Alternatively, can I just run one wire from the modem to the input side of the original patch panel (where the current incoming copper wire is connected)?

Thanks.

 

threegreens
Contributor II

Oops! 

I thought my query was a new thread but it is shown as a reply... to a thread answering my question!  Senior moment, I guess.

Anyway, It looks as though I will be OK.  Is my second solution ("Alternatively...") a better one?

As long as the telephone line gets to the modem, the tech would install a demarcation point from the modem to your line. The old wiring from outside would need to be disconnected. All telephone wiring would loop from the modem to the old copper entry point. The Bell protector would need to be removed at the house entry by the tech on site & the inside wires joined to complete the loop.

When the tech comes, talk to him. It is difficult to explain without visually seeing what you have.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.