How to check for Home Phone outages online

Sallyoop
Contributor

Why can’t I go on line and find out if there is a phone line outage in my area, so I know I’m not the only one?

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2 helpful replies

Accepted Solutions

dks
Community All-Star
Community All-Star

If you run the virtual repair tool on a smartphone, it will check for outages. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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DamiDD
Bell Employee

You can check for Bell service interruptions by visiting https://support.bell.ca/outage-check and entering your postal code. For more precise details, you can log into your My Bell account and check for interruptions to your household. This feature is also available in the MyBell app in the support section.  Look for  “Outage Check” under additional support.

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

If you run the virtual repair tool on a smartphone, it will check for outages. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

DamiDD
Bell Employee

You can check for Bell service interruptions by visiting https://support.bell.ca/outage-check and entering your postal code. For more precise details, you can log into your My Bell account and check for interruptions to your household. This feature is also available in the MyBell app in the support section.  Look for  “Outage Check” under additional support.

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

Does anybody else in Chateauguay, Qc have a problem with their landline.    Mine has not worked in 3 days.

dks
Community All-Star
Community All-Star

Thank you for your question. You can check if your outage is local with the Virtual Repair Tool on the MyBell web page. You can also report your outage to 1-866-310-2355. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hey there @mamad 

Thank you for reaching out to the Bell Community.

We wanted to check in to see if you are still having trouble with your landline service or if you were able to resolve after following the instructions from @dks ?

Keep us posted.

@BellPatricia