Bell 2000 hub with private DNS server

Biff49
Contributor

 

Does anyone know how to get my new 2000 hub router to accept the IP addresses for my private DNS server?

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I actually got a tp-link router (Archer AX50) working with the HH2000 as a secondary router. This what I did, but there may be other better ways to do this:

  1. Factory reset the tp-link router and go through the set up process using a PPPoE connection using your Bell PPPoE username and password (I recall this being tricky to get. I believe I had to have the password reset to get it. And note that once you reset the PPPoE password, you will have to put the new password in your bell router's PPPoE settings if you want to keep using the Bell router for internet)
  2. Note the tp-link's mac address when you've finished setting it up
  3. plug ethernet from one of the hh2000 LAN ports to the WAN port on the tp-link
  4. go into the hh2000 DMZ settings and choose the tp-link by searching for the mac address

You should be able to connect to the tp-link wifi and access the internet now using that. In the next day or two, i'm going to try turning off the hh2000's wifi and go exclusively with the AX50. But before I do that, I need to get a device that can access the hh2000 over ethernet in case something goes wrong and I need to reactivate the hh2000's wifi. None of our computers have ethernet ports.

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tech_junkie
Bell Employee

You would have to look into the settings for the modem for those options. I don't think you can use static DNS.

 

I am a Bell employee and a customer. My views on the Community Forum are my own and may not be the views of Bell or any of its affiliates.

DTO
Contributor

Did you resolve this @Biff49? Is your private DNS server on your internal network? I've found HH2000 does not let me configure the DNS with an IP address that is internal. Which is frustrating (and necessary) when trying to configure something like a pi hole or home assistant. If there is a work-around that doesn't require having a secondary router, I'd love to know.

@DTO No.   I was running pi-hole on a raspberry-pi successfully when I had a 2wire modem/router when there was only a 5M package available.   When Bell introduced a 25M package I upgraded but was forced to take the Hub2000 router which seems to have things very much locked down.   It is a very inferior product.   I did buy a tp-link router but couldn't get it to work at all as a secondary router.    Am going to take another run at it trying to use it as the primary router.

I actually got a tp-link router (Archer AX50) working with the HH2000 as a secondary router. This what I did, but there may be other better ways to do this:

  1. Factory reset the tp-link router and go through the set up process using a PPPoE connection using your Bell PPPoE username and password (I recall this being tricky to get. I believe I had to have the password reset to get it. And note that once you reset the PPPoE password, you will have to put the new password in your bell router's PPPoE settings if you want to keep using the Bell router for internet)
  2. Note the tp-link's mac address when you've finished setting it up
  3. plug ethernet from one of the hh2000 LAN ports to the WAN port on the tp-link
  4. go into the hh2000 DMZ settings and choose the tp-link by searching for the mac address

You should be able to connect to the tp-link wifi and access the internet now using that. In the next day or two, i'm going to try turning off the hh2000's wifi and go exclusively with the AX50. But before I do that, I need to get a device that can access the hh2000 over ethernet in case something goes wrong and I need to reactivate the hh2000's wifi. None of our computers have ethernet ports.

mggf
Contributor III

And I’d like to know how to get the HH2000 to accept any DNS address. I want Cloudflare in Toronto, super fast but HH won’t allow anything but Bell’s turtle DNS.