Can't access Giga Hub after setting PPPOE to router

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Mother_Brain67
Contributor

‎07-19-2024 12:35 PM

Hi!

I have a Firewalla that acts as my main router. I connected it to my Giga hub and deactivated most of the functions on the Giga hub (wifi, DHCP etc) to use it as a bridge using PPPOE.

I would like to go back to the Giga hub GUI but when prompting 192.168.2.1 as usual, nothing happens.

How can I get back my acces to the Giga Hub GUI? 

Thanks!

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Vanadiel
Community All-Star
Community All-Star

‎07-19-2024 01:10 PM

If you are using PPPOE you cannot log into the modem as you will have an external IP.

I don't know how you setup your PPPOE session, but the easiest way would be to use a separate connection to the LAN port of the hub and use that as an administrator connection to administer the hub.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Vanadiel
Community All-Star
Community All-Star

‎07-19-2024 01:10 PM

If you are using PPPOE you cannot log into the modem as you will have an external IP.

I don't know how you setup your PPPOE session, but the easiest way would be to use a separate connection to the LAN port of the hub and use that as an administrator connection to administer the hub.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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tp007
Contributor

‎12-06-2025 10:01 AM

Connect your pc to any other port on the modem, then you should be able to reach the modem web gui