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05-31-2023 09:54 AM - last edited on 01-22-2024 08:26 AM by BellDRock
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06-05-2023 01:04 PM - edited 06-05-2023 01:05 PM
Thanks for the details,
If you're attempting to use the built in email app provided by Apple; Check out Add an email account to your iPhone, iPad, or iPod touch
to make sure it was set up properly.
We've also found the following thread on the Microsoft forum; Check out Hotmail issues since 1/1/2022 across iPhone and Laptop/web - won't send/receive/delete emails
to learn more.
If you're using a third party email app, we suggest reaching out to the app creators for support.
Let the Community know if you have more questions.
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06-02-2023 02:36 PM
Hey there @Rep ,
Welcome to the Community and thanks for your post.
In order for the Community to best assist, some clarifications will be needed;
- Is your phones IOS updated to it's latest version?
- Which email service are you attempting to use?
- Are you trying to use a third party email app?
- what troubleshooting steps have you taken so far?
Looking forward to hearing back from you.
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06-03-2023 10:04 AM
I am up to date with the iOS 16.5, I use hotmail?
I’ve texted bell, & now I’m on this forum.
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06-05-2023 01:04 PM - edited 06-05-2023 01:05 PM
Thanks for the details,
If you're attempting to use the built in email app provided by Apple; Check out Add an email account to your iPhone, iPad, or iPod touch
to make sure it was set up properly.
We've also found the following thread on the Microsoft forum; Check out Hotmail issues since 1/1/2022 across iPhone and Laptop/web - won't send/receive/delete emails
to learn more.
If you're using a third party email app, we suggest reaching out to the app creators for support.
Let the Community know if you have more questions.
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01-20-2024 02:12 PM
I am using Bell email on my iPad and when I send an email I get a message saying the server needs a password. So I enter my email password again, and it still won’t work
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01-23-2024 12:13 PM
Hi there @Fedup3
Thank you for your post and welcome to the Community.
Is your iPad up to date with the latest firmware?
How are you attempting to access your Bell email (what app, browser)?
Are you able to share a screenshot of the message you are receiving? please hide any sensitive or personal information.
Looking forward to hearing back.
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