Do I need to replace my HH3000 back up battery?

mickdave
Contributor

When the red light on the 3000 hub is red, indicating low battery, is it compulsory to replace the battery. I have no need for battery power.

 

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2 helpful replies

Accepted Solutions

BellMalek
Retired Moderator

That’s correct! But remember that to maintain phone service (including 911) during a power outage, you need an uninterrupted power supply (UPS) to power your Home Hub 3000.

 

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Vanadiel
Community All-Star
Community All-Star

Always remove batteries when not in use, as over time they can start corroding and cause issues. Just remove, discard properly, and not replace it unless you need the battery backup.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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4 REPLIES 4

DBauslaugh
Contributor II

No it is not. The modem will fully function without the battery.

BellMalek
Retired Moderator

That’s correct! But remember that to maintain phone service (including 911) during a power outage, you need an uninterrupted power supply (UPS) to power your Home Hub 3000.

 

Lorraine 1
Contributor

Please advise - is it safe to leave the dead battery in the modem or is it ok to remove it and not replace it.

 

Vanadiel
Community All-Star
Community All-Star

Always remove batteries when not in use, as over time they can start corroding and cause issues. Just remove, discard properly, and not replace it unless you need the battery backup.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.