My household received this e-mail (no, it's not spam) from a Canadian financial institution.
According to our records, you have registered with (name removed) using a Bell.net or Sympatico.ca email address. The email provider for these addresses does not support them with TLS (Transport Layer Security), a widely adopted security protocol designed to facilitate privacy and data security for communications over the internet, such as email.
After November 30, 2023, you will no longer be able to send email communications to (name removed) from your bell.net or sympatico.ca email address. You will still be able to receive emails from (name removed), such as eStatement notifications, balance alerts and other important banking information.
We strongly encourage you to consider switching your email account to a service provider offering more robust security and encryption protocols. If you already have another email account with a different provider, you can update your email account in our records through Online Banking, by visiting a branch, or by calling our Contact Centre
While this is an inconvenience and the easier way is to use another provider, it does point out that Bell has been put on notice that there is an issue here. Does Bell have a response?
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
