Giga hub: How to have all available channels for changing wifi broadcast

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Nkorell
Contributor

‎01-20-2024 10:29 AM

I have just received and setup my Giga hub.  Its a pretty slick unit but I have one concern that could be seriously frustrating.

In my neighbourhood, I have a large number of neighbouring wifi signals and in the past I manually changed the channel for my wifi to use channels that were not being used.

For this new hub I disabled the auto Bell optimization so I could access the Advanced options.  This router appears to only permit you to use 1, 6 or 11.  not very flexible.

Does anybody know how to further unlock this hub so you can have a wider selection of broadcast channels?

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dks
Community All-Star
Community All-Star

‎01-20-2024 12:14 PM

To the best of my knowledge you can't use other than the assigned channels with Whole Home Internet off. Try Wi-Fi with WHI set to on and let the modem do the channel switching first. If there are problems, let us know. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

‎01-20-2024 12:14 PM

To the best of my knowledge you can't use other than the assigned channels with Whole Home Internet off. Try Wi-Fi with WHI set to on and let the modem do the channel switching first. If there are problems, let us know. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.