GigaHub DHCP server issues

NickL
Contributor II

Why is the DHCP server of the GigaHub so bad??? 

1. Sometimes, I cant even set a dynamic or reserve IP as the option is not showing up. It just says the Device IP was assigned on the device (which is not true)

2. Trying to reserve an IP (when its working after generally a reboot), I get IP already in use... does not matter which IP I chose... they all says it is in use.. even if its not

3. DHCP assigning an IP to a device that is already reserved!  Thats a bad one especially when the other device will become online.

4. DHCP service seems to randomly go inactive. (could be reason of above issues).

Now, is there a way to use my own DHCP server?  I have the option to do it from my NAS or an older router.  I am just not sure how to set the Gigahub to send devices to it

 

Thanks

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Vanadiel
Community All-Star
Community All-Star

There is, but you would need a router for best operation. You would have all routing done through the router and setup the DHCP server for it.

There are other methods, but that would be the most reliable.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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Vanadiel
Community All-Star
Community All-Star

There is, but you would need a router for best operation. You would have all routing done through the router and setup the DHCP server for it.

There are other methods, but that would be the most reliable.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Yeah I was hoping to replace my wifi6 mesh system with the giga and pods... but the giga DHCP is causing so many issues that I wanted to use my Synology NAS, which as native DHCP server capabilities on it but now the giga dhcp is so messed up that I cannot even turn it off to use the NAS instead lol... Selecting OFF for DHCP and saving... basically says save successful but it remains ON... So I will most likely return the pods and re-use my good ol' wifi 6 mesh I had... I am about to play baseball with the gigahub but I remind myself I still need the internet :)... unless you have any idea why I cannot even turn off the DHCP on gigahub...

Vanadiel
Community All-Star
Community All-Star

DHCP issues seem to pop-up once in a while for some, based on postings on this forum.

ADMZ seems to have some unique issues, and sometimes after a modem reboot it retains it's initial settings rather then keeping your current.

I am thinking these are bugs. I completely bypassed mine and use my own equipment. Zero issues and all is working well. Just added another U6+ to my wifi the other day. Setup was a breeze and it works without any issues.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Yeah and that is why I will go back to my stuff.  I thought this time it would of worked for some reason.  For now I will go back to my thinking for the past 20+ years... dont use routers provided... provider routers are bad in so many ways and thats why I never used them (outside of getting internet). I would of thought that in 2024 they would get better quality routers... guess not.

Would you mind sharing a bit of details of how you managed to bypass with zero issue? Thanks 🙂

I completely bypassed mine and use my own equipment.

NickL
Contributor II

Would most likely be the same way i always did... simply connect the bell router to your own router and manage your network from that personnal router. I only use the bell router to feed internet to my network. Just have to turn off wifi on the bell router.

So in a nutshell, only thing connected to the bell router is my own router which does the wifi and dhcp. The bell router doesnt do anything other than providing internet.

Vanadiel
Community All-Star
Community All-Star

I had a home hub 3000. I pulled the GPON out of it, and plugged it into the SFP+ port of my own router, a Mikrotik RB5009. I then use my PPPOE password (B1 username and password) to establish a PPPOE session, and use VLAN 35 on WAN to ensure internet services.

My home hub is sitting on a shelf.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Retiredandbored
Valued Contributor

unfortunately withe the Giga hub it is not possible to connect your ONT to your router because they embedded the ONT into the box. So if you have a 4000 or lower then it is easy to handle things and as said put the bell gateway back in the box. 

See this thread for discussions on how to bridge Ppoe using Ppoe pass through or AMDZ. Both have compromises.  ADMZ often fails after reboots power failure of router and/or gateway and you have to set up the configuration on your gateway again. Unfortunately they also removed the ability to backup your configuration and just recover it. 

Try not to get mixed up in the whole discussion of bridge which I am saying which is a networking term defined under OSI standards at level 2 and just means that you are passing the poor authentication and point to point protocol through the gateway by configuration of ppoe by ppoe pass through or ADMZ both achieved via the admin user interface.  That is well explained elsewhere 

Don't get confused by the term bridge mode which is a layman's term for merely saying that the mode of transfer of data is now achieved by turning off the router off and the data flows via the bridge of the connection of gateway modem to your own router. 

The term bridge mode is a term used in cable and DHCP internet services and has never been used in Telco services because from the beginning of DSL and even single telephone line to servers over copper via dial up is point to point and is why bell has always been able to say their service was not shared. 

The ONT is soldered onto the HH4000 board. So this gateway modem cannot be bypassed (functioning as modem-only, providing connection to the internet)

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Vanadiel
Community All-Star
Community All-Star

There is a way of still bypassing it, but it's not for the faint of heart and I would not recommend it.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

You can use the XGS-PON SFP adapter (WAS-110), which is programmable to bypass bell router (and others)... but you will need a home router that has an SFP+ port and some knowlwedge as you need to configure it.