Internet Setup Page Won’t Accept b1 Id and Access Password

TheKrunkodile
Contributor

I’ve located my b1 number and have tried multiple possibilities for “access password” 

 

I am an existing bell customer and have added Fiber to my service. It will not let me get past this screen on my computer. It won’t let me use the Internet on my pc.

 

 

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1 helpful reply

Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell community Forum.

Can you please provide us with some further specific details? Your b1 number is your Bell Internet account number. Are you trying to connect your computer to your internet service? E.g. Wireless or wired connection with an ethernet cable?

In order to access your MyBell account, you need to enter your MyBell login:  Username & password.

To find the default Wi-Fi network name and password for your Bell modem, you'll need to locate the sticker on the back of the modem itself. The sticker will list the default SSID (Service Set Identifier, or network name) and the password, The Bell modem administrator password is also located on this same sticker on the back of the modem. It is the serial number of the modem. 

Find or change your Wi-Fi password through your web browser

First, you’ll need to log into your modem’s interface or GUI.

  1. Open a new browser tab.
  2. Depending on your connected status, enter the below:
  • Bell.ca/mymodem  if connected to the internet already.
  • 192.168.2.1 if not connected to the internet.
  1. Click Manage my Wi-Fi.
  2. If prompted, enter the administrator password. Unless you have already changed it, the default password is the serial number located on the sticker found on the back of your modem.
  3. Ensure your Primary Wi-Fi network is set to ON.
  4. You can now view or change the network name and password.
  5. Click Save to apply any changes you have made.

Manage your modem’s settings in the interface of the Home Hub 3000 and 4000, and the Giga Hub

Find and recover Bell Internet Wi-Fi usernames and passwords: Wi-Fi password troubleshooting

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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2 REPLIES 2

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell community Forum.

Can you please provide us with some further specific details? Your b1 number is your Bell Internet account number. Are you trying to connect your computer to your internet service? E.g. Wireless or wired connection with an ethernet cable?

In order to access your MyBell account, you need to enter your MyBell login:  Username & password.

To find the default Wi-Fi network name and password for your Bell modem, you'll need to locate the sticker on the back of the modem itself. The sticker will list the default SSID (Service Set Identifier, or network name) and the password, The Bell modem administrator password is also located on this same sticker on the back of the modem. It is the serial number of the modem. 

Find or change your Wi-Fi password through your web browser

First, you’ll need to log into your modem’s interface or GUI.

  1. Open a new browser tab.
  2. Depending on your connected status, enter the below:
  • Bell.ca/mymodem  if connected to the internet already.
  • 192.168.2.1 if not connected to the internet.
  1. Click Manage my Wi-Fi.
  2. If prompted, enter the administrator password. Unless you have already changed it, the default password is the serial number located on the sticker found on the back of your modem.
  3. Ensure your Primary Wi-Fi network is set to ON.
  4. You can now view or change the network name and password.
  5. Click Save to apply any changes you have made.

Manage your modem’s settings in the interface of the Home Hub 3000 and 4000, and the Giga Hub

Find and recover Bell Internet Wi-Fi usernames and passwords: Wi-Fi password troubleshooting

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

BellNick
Moderator

Hi there @TheKrunkodile 
Thank you for your post and welcome to the Community.
We wanted to check in to see if you're still experiencing issues with your service? 
The access password should be included within the welcome letter that came with your equipment.
Looking forward to hearing back.