Internet is not working : Error 1102

[Pppp]

No internet when wake up this morning 

Area code M1B 1**

Tks

[Vanadiel]

What is the error code on the modem display?

[Pppp]

Error 1102-DSL 02

[Pppp]

Hi..wifi is coming back but the red signal still appears and the download and upload speed only 22/3..pls help to fix it or I need to exchange the router??

[Vanadiel · Accepted solution]

• Error 1101, 1102: You're currently not getting the best performance from your Internet service.

What to do: Check your modem connections by disconnecting and reconnecting the cables plugged in its back. Follow the steps for your modem:

• Home Hub 1000
• Home Hub 2000
• Home Hub 3000
• Home Hub 4000/Giga Hub

If the problem persists, try our Virtual repair tool, which detects and fixes most issues.

[Cladouc · Accepted solution]

Saw that this morning on my Home Hub 3000. I rebooted the modem over wifi, and everything came back online, without me needing to physically touch anything.

[WelshTerrier]

Good Day & Welcome to the Bell Community Forum.

Thank you for checking in and updating the community & letting us know that your Internet & modem are now working.

As the old saying goes, "When all else fails, reboot and restart""

Take care.