Modem is flashing red on WaN and no internet service

TonyDragon
Contributor

Question : my modem is flashing red on WaN , and no internet service, what is wrong with it?

 

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19 REPLIES 19

@Sparky Zinda  No problem. Glad to have been of assistance.

Let us know if you require any further help.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I have tried rebooting several times but it keeps telling me there is no Internet connection or no WAN

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

Have you checked for any service outages in your area? Check for service outages in your area

Which modem do you have?  You mentioned that you rebooted the modem? Did you unplug the modem power cord, wait 20-30 seconds & then plug it back in? Are there any error message listed?

Please verify that all of the cables and cords are seated properly into the back of the modem & that there is a power light indicator showing that it is on.

If you are still having trouble, we recommend using the Virtual repair tool to help detect and fix issues with your Internet. Go to Virtual repair

Internet: troubleshooting tools, virtual repair tool and support

Support for modems, connection and Wi-Fi network - Bell Internet

For further assistance please call Bell Internet Tech Support at: 1 866 310-BELL (2355)

Let the Community know if you need any more help.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

my router keeps making a clicking noise. My modem is also flashing red for the WAN. My Internet was working fine earlier in the day and this started overnight. What can be the issue?

WelshTerrier
Community All-Star
Community All-Star

Good Day.

The flashing red for the WAN indicates a problem with your internet connection. It means your modem is having trouble connecting to the internet.

Please verify there are no loose connections. Restart your modem by unplugging it from the power source. Wait 20 seconds, then plug it back in.

If the problem persists, please call Bell Internet Tech. support at: 1 866 310-BELL (2355)

Take care

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.