See who is using my Wi-Fi as a guest

7736
Contributor II

Want to see who is using my wifi as a guest, l disabled it but not working

I have someone hacked into my internet and l want to see who, previously nd a person who logged in using my guest 

 

0 3 797
2 helpful replies

Accepted Solutions

BellPatricia
Moderator

Good day @7736,

Thanks for your post, and welcome to the Bell Community.

If you suspect that someone else is using your Internet we recommend changing your Wi-Fi password right away.
To learn more about changing your password check out this How To: Find and change your Wi-Fi passwordOpens in a new tab or window

For more details on checking which devices are connected we think you will find this thread helpful: Check which devices are connected to my networkOpens in a new tab or window

Let the Community know how things are going.

- Patricia

View reply in original post

Good Day.

Thank you for posting your question. This is a peer-to-peer website. As such, we do not have access to your account & equipment records.

If you suspect that someone else is using your Internet, we recommend changing your Wi-Fi password right away.
To learn more about changing your password check out this How To: Find and change your Wi-Fi password

If you are requiring further assistance in terms of the Wi-Fi issues you are experiencing with you neighbour, you may wish to contact Bell Customer Service for further guidance & assistance. Please call: 1 866 310-BELL (2355)

Thank you for reaching out to the Bell Community Forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

3 REPLIES 3

BellPatricia
Moderator

Good day @7736,

Thanks for your post, and welcome to the Bell Community.

If you suspect that someone else is using your Internet we recommend changing your Wi-Fi password right away.
To learn more about changing your password check out this How To: Find and change your Wi-Fi passwordOpens in a new tab or window

For more details on checking which devices are connected we think you will find this thread helpful: Check which devices are connected to my networkOpens in a new tab or window

Let the Community know how things are going.

- Patricia

Pretty sure my neighbor blocked my wifi? What does Bell do about this? Can Bell know how he blocked my wifi? My hard wired TV was working but my other TV wasn't working. I wasn't using the microwave or anything else to block the signal.

Good Day.

Thank you for posting your question. This is a peer-to-peer website. As such, we do not have access to your account & equipment records.

If you suspect that someone else is using your Internet, we recommend changing your Wi-Fi password right away.
To learn more about changing your password check out this How To: Find and change your Wi-Fi password

If you are requiring further assistance in terms of the Wi-Fi issues you are experiencing with you neighbour, you may wish to contact Bell Customer Service for further guidance & assistance. Please call: 1 866 310-BELL (2355)

Thank you for reaching out to the Bell Community Forum.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.