My antivirus will expire soon - Spam Email?

RCGUY
Contributor II

I received and email from  Mcafee indicating I owed some sort of payment for the anti virus and my account was going to expire.  I am assuming this was a scam email but it did indicate bell support as well on it.  I thought I better double check.  I did mark the email as suspected junk and did not click on any links.  Can you please confirm that the anti virus does not expire as long as I am with bell ?

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Accepted Solutions

dks
Community All-Star
Community All-Star

Ignore and delete those emails. They are from fraudsters attempting to steal your credentials. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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7 REPLIES 7

Vanadiel
Community All-Star
Community All-Star

There are 3 different versions of the product. The "good" version is free, the other 2 versions are not.

See This table for more details.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

WelshTerrier
Community All-Star
Community All-Star

Good Day.

Bell offers three versions of McAfee Security software. The Good version is included Free to all Bell Internet Customer. The Better & Best  versions are monthly subscriptions.

I have included the similarities, differences & price for each package below. All versions of the McAfee security software includes the following features:

  • Virus and malware protection
  • Anti-spam
  • Safe Family® parental controls
  • SiteAdvisor
  • Two-way firewall
  • Malicious ad protection

McAfee Security from Bell

  1. McAfee Good - Includes everything mentioned earlier & is included at no extra charge with Bell Internet. $0.00
  2. McAfee Better - Includes the protection included in the Good package plus mobile device support. $5.00/mo.
  3. McAfee Best - Includes the protection included in the Good and Better packages plus network defence, and SiteAdvisor Live. $10.00/mo.

McAfee Security from Bell

If you wish to add or change any of these security options, you can do so by logging in to your MyBell account with any web browser. Select > Internet Service from the list. Select > Change features. Select > Security. Select > Any one of three security option & then follow the onscreen prompts.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

I keep getting emails that my antivirus protection, it will expire soon.

 

dks
Community All-Star
Community All-Star

Ignore and delete those emails. They are from fraudsters attempting to steal your credentials. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

RCGUY
Contributor II

I keep getting an email saying that Mcafee has expired and I need to take immediate action.  I keep deleting and marking the emails as SPAM but I was wondering if anything needs to be done to ensure the software is on my PC and working how can I confirm this and validate the emails are spam.

Vanadiel
Community All-Star
Community All-Star

The easiest validation is to check Mcafee and see if it's expired. It will not be expired, so therefore it's spam e-mail.

 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Help: I am getting approx 40 spam emails a day. Most are the Mcafee saying my subscription has expired. Others are health remedies?

I know this is not true because I have the 'Good' on my Bell email. I have treated them as spam and put them in Junk folder. Still it continues.......