Should the modem be plugged into a power bar for surge protection?

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BBCC
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‎08-25-2022 04:34 PM - last edited on ‎06-19-2025 10:30 AM by

Should the bell modem be plugged into a power bar to provide surge protection in case of power outages?

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ZaneP
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‎08-26-2022 10:42 AM - edited ‎08-26-2022 10:43 AM

Hi @BBCC ,

I assume you're using the HH4000, which has no backup battery. If you are concerned about power outages, you should plug your Home Hub into a UPS (Uninterruptible Power Supply).

This will give you sufficient time to properly shut down the modem and any other gear you have plugged in to the UPS.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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ZaneP
Community All-Star
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‎08-26-2022 10:42 AM - edited ‎08-26-2022 10:43 AM

Hi @BBCC ,

I assume you're using the HH4000, which has no backup battery. If you are concerned about power outages, you should plug your Home Hub into a UPS (Uninterruptible Power Supply).

This will give you sufficient time to properly shut down the modem and any other gear you have plugged in to the UPS.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.