Unable to email myself/receive an email from a specific address

[mystic]

Hello. Thank you for diverting the spoof email. However, I still have 2 wee little problems associated with this.

• When I send email to myself (I like to send reminders to myself) the message goes to junk.
• When I send email to gmail recipients, they are still getting warnings."Be careful with this message. Gmail could not verify that it actually came from xxxxx@sympatio.ca. Avoid clicking links, downloading attachments......."

Would there be any way to fix this? The Gmail folks won't open the email and I have to use my gmail account to communicate with them. Thank you again.

[BrianJF]

I have numerous people who email me from their Gmail accounts.  The last email from any of these which I have received was on May 10, 2023.  I emailed myself from my Gmail account to my Sympatico address and they were not received.  A friend of mine has advised that she has the same problem.  Emails are not received on Bell web mail nor Sympatico with the window's Mail app.  What's up?

[BobH]

 In the last 2 days emails addressed to me have not come through but copies to others have Bell has lost some of my emails in the last 2 days

[IceMaiden2016]

Up until two days ago, I was receiving emails on my cell phone and then they suddenly stopped.

[jackd]

I can email myself  from sympatico to sympatico   no problem.

A friend moved to an apartment and the shaw system they have he had to set up a gmail account instead of the sympatico he had.  WE thought it was his issue.  Another prson I know in this complex,  I called and ask them to send me an email to sympatico,  I never got it.  I have a gmail account also,  had him send to that,  back and forth no issue.  

I tried sending myself an email from my gmail to sympatico,  no dice.  didn't receive it.

A long time frind that I hadn't been in touch with for yrs,  I was able to get his email  and sent him an email from my sympatico account.  No answer after a couple of wks I sent again no answer.  I just looked up his email,  he is on gmail.  I just sent him an email from my gmail this morning and expect an answer from him soon.

What's up with Bell and gmail????????????   Jack

[jackd]

Figure I have this ' solved'.  I added the contacts that use gmail to my safe senders list and that seeems to work ok.  Verified by sending  sympatico mail to gmail contacts and asked for an answer.  And got it.   

The concern I still have if a new contact with gmail tries to contact me,  I don't expect to receive their gmail.

[BellKris]

HI there @jackd. Thank you for your post.

Are you able to try again and test by having a Gmail domain send you an email to your Sympatico while the user is not marked as a safe sender?

Looking forward to hearing back.

[jackd]

I have hundreds of blocked senders in the ' blocked ; list.   I had scanned thru it several times, probably too fast.   I went thru the list pg by pg and i did find a  ' gmail.com ' in this list which probably blocked my receiving gmail in sympatico.   A nice feature would be search option on these pages.  My blocked list is big,  every day average is probably 8 spam type messages.

[JohnMcC]

We have two sympatico emails, mine and my spouse. Our computer is a Mac and we use Outlook

I can send and receive emails to a hotmail account BUT my spouse cannot.

How can I fix this problem?

[Canada73]

I have sympatico email

I use Thunderbird as my email client and use pop server

Our daughter has a Gmail account.

When she sends me email I never receive it. I do check the junk folder on the web

When I send her email she does not receive it.

The only way I can communicate with her is to use the web interface with my Gmail account.

[Canada73 · Accepted solution]

I  posted earlier that I could not  communicate with my daughter who has gmail account.

I finally went to blocked list. Her email address was  in the list.!    I removed it and the problem is solved.

I have no idea how it got on the blocked list.

[DLCB]

Recently a website I have an account with got hacked.  They immediately shut down to deal with issue.   After about 5 days they reopened and forced all users to change their password.   Sure thing, except here's the problem.   I press the reset password button, it asks me to enter my email.   I do and it tells me they will send me an email with the instructions to reset password.   Pretty standard stuff right.   Except the email never arrives.   I try again, and again, and again over the next two weeks.   No email arrives.   I email their customer support.  No response.   I ask my brother in law who also uses the website if he is having trouble.   No, he has no issues.   He contacts customer support on my behalf.   They tell him that have received my support requests and sent me messages.   I never got any of them.   They did not go to my junk folder.   They did not bounce back to the sender, they just never arrived.   I get dozens of emails a day so I don't understand why some are arriving and some aren't.   The website is bricklink.com if that helps.   It is very frustrating to me not to be able to access my account there.   

Any one have any ideas?  I've tried using my phone, my work computer, my home computer, different wifi networks, I just never recieve the email from them.

[BellPatricia]

Hi there @DLCB,

Thank you for reaching out to the Bell Community.

Were you able to try out this helpful reply and check to see if the domain was added to your block list?

Please keep the Community posted.

- Patricia

[Canada73]

Yes.  xxxxx @gmail.com

[31kw]

I don’t understand why some of my contacts are being blocked. I tried deleting and then reinstating one of them on my contacts list, but this didn’t solve the problem. 

[Teachermom]

Hello, I'm very confused that emails I send to myself are not showing up in my inbox, nor are they showing up as sent. Does anyone know why this is happening and how I fix it? I went to the Bell webmail and they are not showing up there either. I haven't done anything to my computer. I'm not very tech savvy, and could use some help.