Understanding 2.4g or 5g wi-fi on my home internet modem hub 3000

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Thi1
Contributor

‎08-18-2023 09:59 AM - last edited on ‎08-18-2023 10:33 AM by

How can I know my wifi is 2.4g or 5g and my home internet modem hub 3000

 

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BellKris
Moderator

‎08-19-2023 08:19 AM

Hi there @Thi1. Thank you for your post and welcome to the Community,

The modem has both WiFi bands and your devices will connect to the best connection available for them. To check which devices are connected to which frequency you can do this by logging into your Modem GUI (type 192.168.2.1 into a web-browser), login, select "My Devices" and select " + Advanced".

Hope this helps and Ii you have any further questions, please do not hesitate to contact the Community.

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BellKris
Moderator

‎08-19-2023 08:19 AM

Hi there @Thi1. Thank you for your post and welcome to the Community,

The modem has both WiFi bands and your devices will connect to the best connection available for them. To check which devices are connected to which frequency you can do this by logging into your Modem GUI (type 192.168.2.1 into a web-browser), login, select "My Devices" and select " + Advanced".

Hope this helps and Ii you have any further questions, please do not hesitate to contact the Community.