Webmail - removing cached email addresses

TomOttawa
Contributor

When I start typing an email address in the To field, Bell webmail shows dropdown list of past email addresses to choose from.  Many of these addresses are out of date and I want to remove them so I don't accidentally send to an old address but I have not been able to find any way to remove the out-of-date addresses.

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Accepted Solutions

WelshTerrier
Community All-Star
Community All-Star

In most cases, all you need to do is clear your cache, cookies & history. If you are using an email client such as Outlook, type the first alpha character of the email address in the To: field. A list will appear. Delete the email addresses you do not want by selecting the X. A laborious & dull task..... but it works.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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2 REPLIES 2

WelshTerrier
Community All-Star
Community All-Star

In most cases, all you need to do is clear your cache, cookies & history. If you are using an email client such as Outlook, type the first alpha character of the email address in the To: field. A list will appear. Delete the email addresses you do not want by selecting the X. A laborious & dull task..... but it works.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Bell webmail does not appear to provide the same delete option as Outlook as there is no X or any other option to remove an address from the list.  Perhaps I should switch to Outlook.