Who does the landlord contact to have Fibe installed in apartment building?

Brockville
Contributor II

we dont have the fibe line in the building (fibe internet 1.5G / 3G), please let me know who i can contact to get contructor come to install the fibe line come to the building and each unit.

thanks

 

0 5 343
2 helpful replies

Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you for your question. This is a matter you can only take up with the building owner or your landlord. All providers can only provide their services with landlord consent. It is possible that your landlord may already have a signed agreement with another provider and does not wish to add or move to Bell services or can not do so under their agreement with the current provider. A conversation with your landlord or with the building superintendent would be your next step in seeking answers. As my colleague @WelshTerrier said, we have no information on the provision of services by Bell as this is a user to user forum. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

View reply in original post

Hey there @Brockville 

Thanks for reaching out to the Bell Community.

In order to help we need a bit more information, and have sent you a private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

@BellPatricia 

View reply in original post

5 REPLIES 5

WelshTerrier
Community All-Star
Community All-Star

Good Day & Welcome to the Bell Community Forum.

I wish I could assist you, but I cannot. This forum does not address the special needs & requirements of Small or Large Business questions. It is best that you contact Bell Canada Business Services. They are far more knowledgeable in meeting your business needs.

If you are the owner or property manager of the building or complex, to reach Bell Canada Business Services, you should call: 1 800 668-6878 or if more convenient the following web link will connect you with the appropriate direct number.

Bell Canada Business Services

Contact Us | Small Business | Bell Canada

Bell Small Business Support

Bell Small Business support

Thank you for posting question.

Take care.

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

dks
Community All-Star
Community All-Star

Thank you for your question. This is a matter you can only take up with the building owner or your landlord. All providers can only provide their services with landlord consent. It is possible that your landlord may already have a signed agreement with another provider and does not wish to add or move to Bell services or can not do so under their agreement with the current provider. A conversation with your landlord or with the building superintendent would be your next step in seeking answers. As my colleague @WelshTerrier said, we have no information on the provision of services by Bell as this is a user to user forum. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Brockville
Contributor II

Im the landlord, and want to get bell come to install fibe line to the building and in each unit, but i dont know which department i can contact to.

dks
Community All-Star
Community All-Star

Thank you for the clarification. I have asked Bell staff to give you direction on this matter. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

Hey there @Brockville 

Thanks for reaching out to the Bell Community.

In order to help we need a bit more information, and have sent you a private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private messageOpens in a new tab or window

@BellPatricia