Thank you for your thoughts. With respect to your understanding of the core question, the Search tool at the top of the forum opening page is incredibly useful. You can also use a Google or Bing search in any browser to bring up any related topics in the forum. The Community Forum and all of the MyBell web site appears to have high SEO.
Specifically, with respect to questions about a VPN, it is not unusual for users to blame Bell first. There is always a suspicion that somehow Bell has made some mysterious change which has suddenly resulted in their service not working.
With three decades of Bell internet, I have found it helpful to follow Occam's Razor; the simplest explanation that requires the fewest assumptions is the most likely. In addition, attempting to run a business class solution on a residential class service is bound to be problematic, with the consumer and their employer pointing fingers at the internet provider.
My suggestion is to use the forum search function first and read any relevant posts. Then check places like the manufacturer's support web site and Reddit and user dedicated wed sites. Questions to ask include Has anything changed on my system? Has there been a recent update to my operating system (Microsoft is notorious for that) ? Has the specific software itself been updates? Are there other programs having similar issues? All of these questions can help bring a potential conversation out.
An excellent and recent example of this can be found here . The user posted a question about a third party issue but went to the hardware manufacturer's support site and found the exact solution to their problem. That solution will now be found using the forum search engine.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
