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BellDRock
Community Manager

If you are bringing an eSIM-compatible phone to Bell, you can choose to activate your Mobility service with an eSIM instead of a physical SIM card.

For new customers, activate onlineOpens in a new tab or window or in the MyBell appOpens in a new tab or window.

For existing customers, log in to MyBellOpens in a new tab or window and select eSIM when you add a new line.

 

Setting up eSIM on iPhone or iPad

For a newly purchased device

If an eSIM was reserved on your iPhone or iPad when you bought it from us, turn on your device and follow the initial setup prompts to complete setting up your eSIM.

If you are switching to a new Apple device, follow these instructionsOpens in a new tab or window to transfer your existing Mobility service.

For a new or existing Mobility line on your own device

To finish setting up your Bell Mobility line, you’ll need to download and set up the eSIM on your Apple device.

If you are bringing your phone number to Bell from another carrier, transfer your phone numberOpens in a new tab or window first.

  • Setting up eSIM in the MyBell app

    If you use the MyBell app to activate a Mobility line on eSIM, you’ll be prompted to set up your eSIM in the app after placing your order.

    If you haven’t completed your eSIM setup, log in to the app and select Set up eSIM. The steps below won’t apply.
  • Setting up eSIM via notification sent to your device

    After activating your Bell Mobility line on eSIM, you should receive a notification on your device that says your cellular plan is ready to be installed. Tap on the notification and follow the prompts to set up your eSIM. You can also find the notification by going to Settings on your device.

 

Setting up eSIM on Samsung

For a newly purchased device

If an eSIM was reserved on your device when you bought it from us, turn on your device and follow the initial setup prompts to complete setting up your eSIM.

If you are switching to a new device, follow these instructionsOpens in a new tab or window to transfer your existing Mobility service.

For a new or existing Mobility line on your own device

To finish setting up your Bell Mobility line, you’ll need to download and set up the eSIM on your Samsung device.

If you are bringing your phone number to Bell from another carrier, transfer your phone numberOpens in a new tab or window first.

  • Setting up eSIM in the MyBell app

    If you use the MyBell app to activate a Mobility line on eSIM, you’ll be prompted to set up your eSIM in the app after placing your order.

    If you haven’t completed your eSIM setup, log in to the app and select Set up eSIM. The steps below won’t apply.

  • Setting up eSIM via notification sent to your device

    After activating your Bell Mobility line on eSIM, you should receive a notification on your device that says your cellular plan is ready to be installed. Tap on the notification and follow the prompts to set up your eSIM. You can also find the notification by going to Settings on your device.

 

Setting up eSIM on Google Pixel

For a newly purchased device

If an eSIM was reserved on your device when you bought it from us, turn on your device and follow the initial setup prompts to complete setting up your eSIM.

If you are switching to a new device, follow these instructionsOpens in a new tab or window to transfer your existing Mobility service.

For a new or existing Mobility line on your own device

To finish setting up your Bell Mobility line, you’ll need to download and set up the eSIM on your Google Pixel phone.

If you are bringing your phone number to Bell from another carrier, transfer your phone numberOpens in a new tab or window first.

  • Setting up eSIM in the MyBell app

    If you use the MyBell app to activate a Mobility line on eSIM, you’ll be prompted to set up your eSIM in the app after placing your order.

    If you haven’t completed your eSIM setup, log in to the app and select Set up eSIM. The steps below won’t apply.
  • Setting up eSIM via notification sent to your device

    After activating your Bell Mobility line on eSIM, you should receive a notification on your device that says your cellular plan is ready to be installed. Tap on the notification and follow the prompts to set up your eSIM. You can also find the notification by going to Settings on your device.

 

Setting up eSIM on Motorola

For a newly purchased device

If an eSIM was reserved on your device when you bought it from us, turn on your device and follow the initial setup prompts to complete setting up your eSIM. follow these instructionsOpens in a new tab or window to transfer your existing Mobility service.

For a new or existing Mobility line on your own device

To finish setting up your Bell Mobility line, you’ll need to download and set up the eSIM on your phone.

If you are bringing your phone number to Bell from another carrier, transfer your phone numberOpens in a new tab or window first.

  • Setting up eSIM in the MyBell app

    If you use the MyBell app to activate a Mobility line on eSIM, you’ll be prompted to set up your eSIM in the app after placing your order.

    If you haven’t completed your eSIM setup, log in to the app and select Set up eSIM. The steps below won’t apply.
  • Setting up eSIM via notification sent to your device

    After activating your Bell Mobility line on eSIM, you should receive a notification on your device that says your cellular plan is ready to be installed. Touch the notification and follow the prompts to set up your eSIM. You can also find the notification by going to Settings on your device.

 

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