Can't Answer Facetime AUDIO Calls while on Data

GODDESSOFDUTY
Contributor

Hi guys,

I got an apple watch yesterday inorder to answer facetime AUDIO calls while being active (walking, at the gym)

I don't want to bring my phone with me, so I wanted to be-able to answer Facetime (AUDIO) calls from my Boyfriend that lives in the UK (united Kingdom) The Bell agent that I got the iWatch told me this is the best way to communicate whilst using the least amount of data while I'm not at home! because Canada/UK doesn't have good cellar plans for speaking - we use Discord to communicate while we are home - but we were looking for a way to communicate while not at home! FaceTime Audio using Data on iWatch seemed liked the best way around that!

I tried going for a walk, and the Facetime Audio call ended then said "failed" when we tried calling back!
I thought maybe the iWatch was bugging out cause it was transferring from wifi to data; so I turned off (wifi) so the call can only be accepted using data for the walk! I can answer the call while inside - but as soon as I go outside the call fails right away! I've made sure my data is on, and wifi is off - I've googled, can can no figure this out!

Does anyone know anything about facetime calling from Canada to UK, and iWatch (Audio) Facetime Calls?  

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1 helpful reply

Accepted Solutions

BellAntgio
Moderator

Hey there @GODDESSOFDUTY

Welcome to the Community and thanks for your post. 

I did a little search for you and found the following details; If you're unable to make FaceTime calls on your Apple Watch, go to iPhone Settings > FaceTime and if you see Use your Apple ID for FaceTime, tap it. Once you have enabled FaceTime via your Apple ID, restart both iPhone and Apple Watch. After this, the calls should not fail.

Let the Community know if you have more questions.

 

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2 REPLIES 2

BellAntgio
Moderator

Hey there @GODDESSOFDUTY

Welcome to the Community and thanks for your post. 

I did a little search for you and found the following details; If you're unable to make FaceTime calls on your Apple Watch, go to iPhone Settings > FaceTime and if you see Use your Apple ID for FaceTime, tap it. Once you have enabled FaceTime via your Apple ID, restart both iPhone and Apple Watch. After this, the calls should not fail.

Let the Community know if you have more questions.

 

Good Afternoon Antgio!

IT WORKED! Thank you so much - You have no idea how happy this made me!
I want to thank you for taking time out of your life, and helping me with this - I'm so grateful!

I'm new to Apple, and I just assumed when you sign into your apple ID on your Phone, and watch that it would also connect facetime to your apple ID! I'm happy it's sorted now! Thanks a Billion!

Amanda ❤️ XO