Cell Coverage in Maple Ridge, BC

[Hollyh]

I can't get more than 2 bars when I'm at home.  Coverage map says I'm in LTE.  Has there been a recent issue in the area?  It's been going on for about a week. 

Calls and texts seem to be coming through, although I had 2 calls that were dropped last night.

Thanks

[BellKris · Accepted solution]

Hi there, @Hollyh . Welcome to the Bell Community.

For the Community to be better able to assist you, could you please provide further details as to the issues you're experiencing?

Do keep in mind that many factors can limit signal strength; topography, environmental conditions, line of sight to towers, types of buildings in your area, etc. 

• Are the issues only happening indoors at home, or outdoors as well?
• Do you know of anyone else in the area having similar issues?
• Have you tried changing the network settings in your phone? Sometimes preventing your phone from searching for 5G can free up resources to focus on LTE instead.
• What troubleshooting steps have you done so far?
• Have you gotten in touch with our technical support team to open a ticket?

We'd also recommend checking out our How To article on Troubleshooting voice calls on your Bell Mobility phone helpful. We'd also recommend checking out our How To article on Troubleshooting data connectivity on your Bell Mobility phone

Looking forward to hearing back from you.

[Mich6]

Just switched from Rogers to Bell, same phone in Willoughby area, Langley township. Only has 2bar of signal on my iPhone 15promax when standing in the open area, Rogers was way better on coverage.

[dks · Accepted solution]

Thank you for your question. You can begin to understand your connection by looking at a cellular tower map and eliminating all but the Bell towers. That will give you some idea of tower proximity. Please also remember that there are many factors which affect a cellular radio signal. I should also mention that Bell services are available across Canada, so a more broad geographic reference as opposed to a municipal one can be helpful. 

[Deep7]

Hi, I took a new mobile connection with bell 5G on iphone16. The network is pretty bad in my area where I stay. I stay in the Latimer heights community, Langley. And recently when there is a power outage, there is no 5G network running which is really frustrating. Is anyone facing the same issue? I regret taking Bell connection instead of Roger’s which is pretty good here. Hope someone from Bell can look into this issue and address at the earliest. Ty