Hey there @Nathalierose ,
Welcome to the Community and thanks for your post.
The Community being a peer to peer assistance channel and not having direct access to your account, it would be hard to determine the cause of the interruption.
Have you checked your account status on MyBell? If you had a look and everything is in order, did you try to simply power cycle your phone (fully turn phones power off, wait approximately 1 minute before powering your phone back on)?
Check that out and keep us posted with the results.
