Extremely poor mobile reception in Thornhill, ON

Amir M
Contributor

We live in Thornhill and I always experience extremely poor mobile reception at my house. We are working from home and I need to step outside to have a conversation. Staying indoors often results in the other party being unable to hear me, or the call dropping altogether. This is really annoying and I am considering to change provider if necessary but before doing that I want to know what solutions you can suggest for improving this situation?

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Accepted Solutions

dks
Community All-Star
Community All-Star

Thank you for your question. Have you tried using your wireless internet, sometimes called Wi-Fi calling, to leverage your home internet connection? Check with your phone manufacturer's support site for instructions on how to make Wi-Fi calling work on your cell phone. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.

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dks
Community All-Star
Community All-Star

Thank you for your question. Have you tried using your wireless internet, sometimes called Wi-Fi calling, to leverage your home internet connection? Check with your phone manufacturer's support site for instructions on how to make Wi-Fi calling work on your cell phone. 

I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.