Global 365 Travel Pass vs Roam Better priority

[Gvra]

I am currently enrolled in Roam Better, on my upcoming trip next month, i am also keen on buying this Global 365 Pass. My question is which one will take precedence if they are both functional on my Int’t destination? Will i still get charged $16 daily even if i had the Global 365 pass?

[DoktorMabuse]

We have purchased 365 Travel Passes - do I just need to turn off airplane mode once landed to start using the service?

[WelshTerrier · Accepted solution]

Good Day & Welcome.

There is no need for you to use airplane mode when travelling to anyone of the 230 destinations worldwide that the Bell Global 365-day Travel Pass can be used in. It can be used in all countries that have access to Bell's Roam Better.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Take care.

[Jc6]

Hi, if I start travel in one of the listed international countries,  can I make free calls and texts to the other listed countries that are not Canada?   And, does the service automatically pick up the right carrier in each country if I travel from one to another?  Say Indonesia for 2 weeks, France for 3 days?  I don't need to add a different #travel Pass, right

[WelshTerrier]

Good Day & Welcome.

The Bell Global 365-day Travel Pass can be used in all countries that have access to Bell's Roam Better. You cannot make free calls or texts to those countries. You can make free calls and text from within those countries.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

You do not need another Travel Pass while travelling in countries that the Bell Global 365-day Travel Pass can be used in.

Enjoy your trip.

Take care.

[MexAmigo]

I am interested in the Global 365.  I have contacted Bell and talked to an agent  who says we (two cell phones on our account) that we do not qualify. But she could not tell me why we don't qualify only that we don't. Any ideas?

[WelshTerrier]

Good Day @MexAmigo & Welcome.

Thank you for you for posting your question. This is a peer-to-peer website. As such, we do not have access to your account mobility records.

I can only offer up to you the following information that may assist in answering your question:

1. Your Bell Mobility plan must allow for the addition of Roam Better.
2. There cannot be any restriction on international calling in place on your account.
3. Phones on prepaid plans do not qualify for Roam Better or Bell Travel Passes.
4. Roam Better and Travel Passes are not available on all corporate accounts.
5. The Global 365 Travel Pass is not available & included in all mobility plans.
6. "The Global 365-day Travel Pass is an exclusive, limited-time offer."

If you require further help, you will need to call Bell Mobility Customer Service at: 1 800 667-0123 or dial *611 from any Bell mobile device.

Take care.

[Kbar]

Hello! I’d just like clarification please, it’s for unlimited talk & text TO Canada and data, but can you make local calls within the country you are in without getting ling distance charges? We will be in France & I’d like to call hotels, restaurants etc. Thank you. 

[WelshTerrier]

Good Day @Kbar & Welcome.

The Bell Global 365-day Travel Pass can be used in all countries that have access to Bell's Roam Better.

You can make free calls and text from within those countries, i.e. France, without incurring L.D. charges.

The only restriction or rule so to speak would be for countries that roaming is not supported, or while on a flight or a cruise ship.  In these cases, either a Global 365 or a Roam Better user would both be subject to pay-per-use rates.

Take care.