Good Day.
A "no mobile signal" message on your phone means it's struggling to connect to a cellular network. This could be due to weak or absent signal, problems with your phone's settings or your SIM card.
To fix this, try restarting your phone, checking Airplane mode, reinserting your SIM card, or manually selecting your network.
Here are a few ideas that you can try:
- Try to manually select your Network. Turn automatic selection off.
- Close any apps that are open on your device.
- Power your device completely off.
- Remove your SIM. Wait 30 sec.& reinsert your SIM.
- Power your device back on.
- Verify if you are still experiencing the same issue. If so, go to the next:
- Reset your Network settings on your device.
Samsung / Android Device
To reset network settings on an Android device, navigate to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth (or similar wording depending on the device). This will reset your Wi-Fi, mobile data, and Bluetooth settings, effectively removing saved passwords and configuration
Apple Device
To reset network settings on an iPhone, navigate to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. This action will remove all saved Wi-Fi networks, passwords, and other network configurations.
If none of the above resolves your problem, please give Bell Mobility Tech support a call at: 1 800 667-0123 or dial *611 from any Bell mobile device.
Let us know.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
