Good Day & Welcome to the Bell Community.
This is a community forum, a peer-to-peer web site. we do not have access to your account & billing information
When you change your plan, you will initially see what appears to be a data usage anomaly. This is normal.
If you changed your plan after the fact whether it is for one day or more, you're billing under the old will be based on what you used. Your new plan's mobility usage will be adjusted to reflect the remaining days left for the billing period.
If you require any further billing information, you should contact Bell Mobility Customer Service Accounts & Billing at: 1 800 667-0123 or dial *611 from any Bell mobile device.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
