You mentioned that you purchased the screen protector from Bell. Was this from a Bell store, affiliate, kiosk, or online? When did you purchase your protector?
If so, did you install it yourself or did you arrange for a business or someone to privately install it for you?
If you’re not completely satisfied with your purchase, you may exchange or return your device accessory if you meet the following three conditions:
- You return the accessory within 15 days of the original purchase or delivery (if shipped to you) for a refund or exchange, excluding headsets and earpieces, which cannot be returned for health and safety reasons.
- If purchased at a store, you return the accessory with its original receipt to your purchase location. If purchased online, you return the device via mail.
- Each accessory must be returned in “like new” condition and in the original packaging with all the components included at purchase.
- Defective accessories purchased within 30 days (from original purchase date) may be exchanged in store.
- For accessory warranty claims exceeding 30 days from the date of purchase, please contact the manufacturer.
Looking forward to hearing from you if your require any further assistance.
Thank you for reaching out to the Bell Community forum.
Take care.
I am a Community All-Star and customer. I'm here to help by sharing my knowledge and experience. My views on Bell and the Community Forum are my own and not the views of Bell or any of its affiliates.
